What is two-factor authentication (2FA), and how can I disable it?

Account

Two-factor authentication (2FA) adds an extra security check when you log in. Even if someone gets your password, they cannot get into your account without the second code.

When you log in, a code is sent to your account email. Enter it to finish logging in.

Tick Trust this device to skip the code on a device you use often.

Turn off 2FA

2FA is on by default. To turn it off, go to Settings, then Security, and untick Two-factor authentication.

ScreenshotThe Two-factor authentication setting

Locked out and cannot turn it off? Contact SleepPRO™ support.

Still stuck? We are here for you.

SleepPRO™ support is available 24/7 and usually replies within 12 hours, often sooner.

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