How to send a password reset email

Account

Forgot your password, or a parent cannot get into your course? Here is how to reset it.

Your own password

  1. Go to the login page: SleepPRO™ login link.
  2. Click Forgot your password?
  3. Enter your account email, tick the reCAPTCHA and click Reset password.
  4. Open the email you receive and click the link to set a new password.
ScreenshotThe Forgot your password? link
Clients with their own account can do the same with their email address.

A student's password for your course area

  1. Go to the login page of your course area. With your own domain connected, it is yoursleepbusiness.com/dashboard/en/login. Without one, use the login link of your SleepPRO™ subdomain.
  2. Enter the email the parent used to register and click Reset password.

They receive an email with a link to reset their password and log in to your course.

Still stuck? We are here for you.

SleepPRO™ support is available 24/7 and usually replies within 12 hours, often sooner.

Send us an email