How to reschedule or cancel calendar bookings

Life with little ones is unpredictable, for you and for the families you support. Here is how to move or cancel a booking.

You will need an event and an existing booking.

Open your bookings

1. In the menu bar, click CRM, then Calendar.
2. Click the Bookings tab.

Reschedule a booking

From your side:

1. Find the booking, click the three dots and choose Reschedule booking.
2. Pick the new date and time and click Apply.
3. Click Reschedule booking.

You and the parent both receive an email with the new details.

From the parent's side: their confirmation email has a button at the bottom to reschedule.

Cancel a booking

From your side:

1. Find the booking, click the three dots and choose Cancel booking.
2. Click Confirm.

You and the parent both receive an email about the cancellation.

From the parent's side: their confirmation email has a button at the bottom to cancel.

To tidy your list, click the three dots next to a canceled or past booking and choose Delete.